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Online Student Resources

Resolving Student Issues and Complaints

Students enrolled in CState Online courses/programs should attempt to resolve any issues or complaints with Cincinnati State Technical and Community College.
 
The process for filing a complaint related to academics can be found in the Cincinnati State Catalog in the Academic Appeals Procedure section.

Discrimination and equity complaints should be filed with the Director of Human Resources, using the procedure described here.

Please try to exhaust all possible avenues of College complaint procedures before going outside of the College.
 
If an issue cannot be resolved by the College’s internal processes, Ohio residents may choose to contact the Ohio Department of Higher Education.
 
In compliance with Federal Department of Education regulations, out-of-state students may file a complaint with the appropriate authority in their state of residents, by referring to the list of State Agencies collected by the State Higher Education Executive Officers (SHEEO). This list will be updated as additional information becomes available.

Students can also contact Cincinnati State's accrediting agency, the Higher Learning Commission of the North Central Association of Colleges and Schools.

Contact information:
230 South LaSalle Street, Suite 7-500, Chicago, Illinois 60604-1411
Phone: 800.621.7440 / 312.263.0456 | Fax: 312.263.7462 | Email: info@hlcommission.org
 

Online Technical Requirements

Most Cincinnati State online courses are offered using Blackboard Learn, a browser-based application where you can work on and submit assignments and other coursework. Use these resources to determine if your web browser is compatible with Cincinnati State's version of Blackboard Learn.

Online Orientation Workshop

Online courses provide flexibility that traditional, face-to-face courses can’t. And with your busy life, an online course may be right for you! 
Online classes are very different than in-class, and require students to use a number of digital tools and processes. A new Online Orientation Workshop is now available to help students prepare for success in online courses at Cincinnati State, by providing hands-on experience in the online environment. 
The online workshop is free and self-paced. It takes between 1-3 hours to complete, which you can do over a number of sittings. 

How to Register for the Online Orientation Workshop
  1. Login to MYCSTATE.
  2. Click on the College Community tab.
  3. Under the Organization Catalog module, click on the "Online Orientation Workshop" link.
  4. In the "Organization ID" column, hover your cursor over and then click on the down arrow next to "MandatoryOnlineOrientationWorkshop" that corresponds with the first letter of your Last Name and then click on "Enroll."
  5. Once you are on the Self Enrollment page, click "Submit."
You will now find the Online Orientation Workshop you've registered for under the My Organizations module in the College Community page of your MYCSTATE.

Online Orientation Workshop FAQs

What is the purpose of the workshop?
This workshop is designed to help students assess their readiness for an online course at Cincinnati State by giving them some hands-on experience.

How much is the workshop and how long will it take to complete?
The online workshop is free and self-paced. It takes between 1-3 hours to complete, and you can complete it over a number of sittings, if you wish.

Who should take the O.O.W.?
Anyone who wishes to freshen up on their online learning and Blackboard skills.

What are the workshop objectives?
•    Demonstrate your ability to use tools in Blackboard, the college’s Learning Management System;
•    Explain the characteristics of a successful CState online student’;
•    Identify key policies and procedures for online students; 
•    Choose appropriate college resources that support online students.

State Authorization Reciprocity Agreement (SARA)

Cincinnati State has been approved by the Ohio Department of Higher Education to participate in the National Council for State Authorization Reciprocity Agreements (NC-SARA) initiative. Participation in SARA provides the College with reciprocity to offer online/distance learning programs to residents of other SARA states. Additional information regarding SARA can be found at NC-SARA. Please note that this information is subject to change.

SARA States & Institutions
What are my benefits as a student?

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