Technology on Campus
Technology tools for your success
Cincinnati State has the technology you need to maximize your time on campus. From open computer and staffed resource labs to widespread wi-fi, you will find the technology tools you need at Cincinnati State.
SurgeMail: Cincinnati State's student email portal
SurgeMail, Cincinnati State's student email is hosted at Microsoft’s LIVE@edu. Learn more about SurgeMail.
Student email
All Cincinnati State students have a Cincinnati State email account, which is accessed through MyCState. Cincinnati State students should check email frequently for important College announcements and communications from faculty, advisors, and service offices. The College considers email an official form of communication with Cincinnati State students.
Computer labs and resources
Open lab
Cincinnati State has many computer labs for specific class use, and an open computer lab available for use by all students.
Location:
ATLC – Rooms 316 and 317
Hours (during the academic term)
8 am – 10 pm M–Th
8 am – 7 pm F
8 am – 2 pm Sat
This computer lab provides a quiet academic environment where students can study, practice skills presented in class, and complete homework assignments. Cell phone usage, food, and beverages are not permitted in the open computer lab.
Student Services Resource Center
The Student Services Resource Center is a great place to register for classes, apply for financial aid, make a payment to the College, check course availability, and conduct your other Cincinnati State business online. A staff member on-site is available to answer your questions, making your visit easy and productive.
Location:
Main Building – Room 151A
Just behind the Welcome Center.
Hours
8:30 am – 5 pm M–F
Other computers are available for student use throughout the ATLC building. As long as you have a valid Cincinnati State user name and password, you can log in and get to work from any public computer.
Wi-Fi on campus
Many areas of Cincinnati State’s campus offer free Wi-Fi, so you can bring your laptop to campus and easily get to work. We have complete coverage in the Advanced Learning and Technology Center (ATLC), Health Professions Building (HPB), and Workforce Development Center (WDC). Work in the Main Building has begun, focusing on wings A and B first, then the fourth and second floors. After the Main campus is finished, work at the Harrison campus will begin.
Technical assistance
Do you need technical help? Do you have a question for Cincinnati State’s IT helpdesk staff?
You can reach the College’s IT Helpdesk in the following ways:
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From the Cincinnati State website homepage, connect to the College web portal MyCState and go to “Ask IT.”
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Call the helpdesk
On campus: Extension 1234, option 1
Off campus: (513) 569-1234, option 1 -
Email to itshelpdesk@cincinnatistate.edu
Hours of operation are Monday - Thursday from 7:00 am to 11:00 pm, Friday from 7:00 am to 7:00 pm, and Saturday from 7:00 am to 2:30 pm.
Software discount
Cincinnati State and the Follett Bookstore have partnered with Microsoft to offer the Microsoft Select Plus software program. This program allows students, faculty and staff to purchase software at a discounted rate. Click here for more information.
Student computer discount
Cincinnati State has partnered with Dell Computers to offer students exceptional values on Dell personal computers and laptops. Visit Dell employee discounts for more information.
Visit Apple website for their product information.
Student telecommunications discount
Cincinnati State students have the opportunity to take advantage of special offers through Cincinnati Bell Technology services. Click here and enter the code "surge" in the promo box to see the latest opportunities.
Information Technology Policies and Procedures
Looking for a specific College Information Technology policy? This alphabetical listing contains links to pdf documents of interest to students, faculty, and staff. All policies, unless otherwise specified, have been approved by the Executive Team. These policies may be revised as technologies change. If these policies are revised, they will be reviewed and approved by the Executive Team.
Acquisition of Hardware & Software Policy
ITS Ticket Management Policy and Procedures
Non-College Owned Computer Equipment Policy
Peer to Peer File Sharing Policy
Responsible Use of Information Technology and Resources Policy
Information Technology Services Accomplishments
Information Technology Services Summary of Accomplishments
Innovation and convenience are built in at Cincinnati State.
