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Technology on Campus

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Technology tools for your success

Technology on Campus

Cincinnati State has the technology you need to maximize your time on campus. From open computer and staffed resource labs to widespread wi-fi, you will find the technology tools you need at Cincinnati State.

CState Mobile!

The CState Mobile App is here! Learn more about CState Mobile.

SurgeMail: Cincinnati State's student email portal

SurgeMail, Cincinnati State's student email is hosted at Microsoft’s Office 365. Learn more about SurgeMail.

Information Security Awareness Program

The Information Security Awareness Program is intended to educate the campus community about the inherent risks of the confidentiality, integrity, or availability of systems & data, and how you can do your part to help protect these systems & data.  This program's primary objective is to reduce the risks of a security breach. Learn more about the Information Security Awareness Program.

Student email

All Cincinnati State students have a Cincinnati State email account, which is accessed through MyCState. Cincinnati State students should check email frequently for important College announcements and communications from faculty, advisors, and service offices. The College considers email an official form of communication with Cincinnati State students.

Computer labs and resources

Open lab
Cincinnati State has many computer labs for specific class use, and an open computer lab available for use by all students.

Location:
ATLC – Rooms 316 and 317

Hours (during the academic semester)
8 am – 10 pm M–Th
8 am – 7 pm F
8 am – 2 pm Sat

This computer lab provides a quiet academic environment where students can study, practice skills presented in class, and complete homework assignments. Cell phone usage, food, and beverages are not permitted in the open computer lab.

Student Services Resource Center
The Student Services Resource Center is a great place to register for classes, apply for financial aid, make a payment to the College, check course availability, and conduct your other Cincinnati State business online. A staff member on-site is available to answer your questions, making your visit easy and productive.

Location:
Main Building – Room 151A
Just behind the Welcome Center.

Hours
8:30 am – 5 pm M–F

Other computers are available for student use throughout the ATLC building. As long as you have a valid Cincinnati State user name and password, you can log in and get to work from any public computer.

Wi-Fi on campus
Cincinnati State offers free Wi-Fi, so you can bring your laptop to campus and easily get to work. We have complete coverage at all campuses and remote sites.

Technical assistance
Do you need technical help? Do you have a question for Cincinnati State’s IT helpdesk staff?

You can reach the College’s IT Helpdesk in the following ways:

  1. From the Cincinnati State website homepage, connect to the College web portal MyCState and go to “Ask IT.”

  2. Call the helpdesk
    On campus: Extension 1234, option 1
    Off campus: (513) 569-1234, option 1

  3. Email to itshelpdesk@cincinnatistate.edu

Hours of operation are Monday through Thursday 7:00AM – 11:00PM, Friday 7:00AM - 7:00PM, Saturday 7:00AM - 2:30PM

Software discount

Cincinnati State has partnered with Microsoft to offer the Microsoft Select Plus software program. This program allows students, faculty and staff to purchase software at a discounted rate. Click here for more information.

Student computer discount

Cincinnati State has partnered with Dell Computers to offer students discounts on Dell personal computers and laptops. Visit Dell employee discounts for more information.

Visit Apple's website for their product information. Refurbished Apple computers can be a great deal at 10-25% off. Apple's education stores will even discount AppleCare.

Student telecommunications discount

Cincinnati State students have the opportunity to take advantage of special offers through Cincinnati Bell Technology services. Click here and enter the code "surge" in the promo box to see the latest opportunities.

Information Technology Policies and Procedures

Looking for a specific College Information Technology policy? This alphabetical listing contains links to pdf documents of interest to students, faculty, and staff. All policies, unless otherwise specified, have been approved by the Executive Team. These policies may be revised  as technologies change. If these policies are revised, they will be reviewed and approved by the Executive Team.

Acceptable Use of Technology

Acquisition of Hardware & Software Policy

Cellular Phone Policy

ITS Ticket Management Policy and Procedures

Non-College Owned Computer Equipment Policy

Peer to Peer File Sharing Policy

Printer Policy

Information Technology Services Accomplishments

Information Technology Services Summary of Accomplishments

Innovation and convenience are built in at Cincinnati State.

Document Actions
Location & Hours

Computer labs and resources
ATLC – Rooms 316 and 317

Hours (during the academic term)
8 am – 10 pm M–Th
8 am – 7 pm F
8 am – 2 pm Sat

Location & Hours

Student Services Resource Center
Main Building – Room 151A
Just behind the Welcome Center.

Hours
8:30 am – 5 pm M–F
 

 
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