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PC Support and Administration (PCSA)

Center for Innovative Technologies

PC Support and Administration (PCSA)

Center for Innovative Technologies Division • 513.569.1743 • Clifton Campus, Main Building, Room 210 • Program Chair: Jeff Vetter

Employment Options

Graduates are prepared to:

  • Install and maintain personal computers
  • Install, troubleshoot, and maintain operating systems & application software
  • Maintain documentation for systems and procedures
  • Provide training for PC users

Representative Job Titles for Graduates

  • Help Desk Manager
  • Level I Technician
  • Level II Technician
  • PC Support Technician
  • Technical Support Specialist

Graduate Starting Salary Projections

$35,000–$47,000 annually

Employment Outlook

Opportunities abound in this field due to the rise in web-based businesses and small office/home office work. Both full-time and part-time jobs are available with large and small employers. Self-employment is also an option. Nationally, employment of computer support specialists is expected to grow 18 percent through 2020.

Representative Job Titles For Graduates

  • Help desk Manager
  • Level I Technician
  • Level II Technician
  • PC Support Specialist

Education Options

Strong Transfer History

  • Miami University
  • Northern Kentucky University
  • University of Cincinnati (College of Engineering and Applied Science)

Representative Co-op Employers

  • City of Cincinnati
  • Duke Energy
  • Luxottica Retail
  • Siemens Business Services
  • University of Cincinnati

Co-op Salary Projections

$10–$16/hour

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