Personal tools
You are here: Home Real-World Academics Student Services Counseling Services Counseling Services- Referrals

Counseling Services- Referrals

Enrollment and Student Development Division

Counseling Services

Main Campus, Main Building, Room 168, 513.569.5779


Making a referral for counseling is a skill that requires tact, sensitivity, and at times, firmness.

The purpose of the referral should be made clear to the student. If possible, explain how the counseling Office might assist the student with their problems.

Introduce the topic of referral to the student by summarizing to him or her what you understand to be the problem. Emphasize the emotional responses that you have heard. state specifically why you are concerned Describe the behaviors then suggest a visit to the Counseling Office.

  • A student's initial contact with the Counseling Office may be made by phone, or by visiting the office. Give the student information (e.g., counseling brochure) about the Counseling Office and urge them to call.
  • If you want to offer support, you can have the student call the Counseling Office from your office and/or you can offer to accompany the student to their first session.
  • If you call the Counseling Office on behalf of the student, identify yourself and explain to the support staff that you are assisting a student in making an appointment, then allow the student to speak with the support staff to arrange and appointment.
  • Emergencies are always accommodated as soon as possible, and same day appointments may be possible. For non-emergency situations, appointments are highly recommended.
  • If you decide it is important to share information about the student with the Counseling Office, it is better to receive permission from the student beforehand. Contact a counselor in the Counseling Office later to share pertinent informationabout the person you referred.
  • If a faculty member or staff needs to consult with any of the Counseling Office professionsls regarding qppropriate help or information for a student please call (513) 569-1544 and ask to speak to a counselor.

When to Refer a Student for Counseling

Students who meet one or more of the following criteria should be referred for counseling.

  • A student in crisis (student crying uncontrollably, very agitated) should be invited to the Counseling Office to see a counselor
  • When a student expresses to you some adjustment concern or emotional problems faculty or staff do not feel comfortable handling
  • Whenever faculty or staff believe a student could benefit from professional help
  • Whenever faculty or staff observe unusual or disruptive behavior
  • Always when a student mentions suicide, whether to you or another student

If a student is actively suicidal, do not leave them alone, but send someone for help if possible. If a suicide attempt is actually in progress, notify Campus Security or arrange medical care and transportation to a hospital. If a student is experiencing a mental health emergency and declines to use the services of the Counseling Office please call one of the local crisis information help lines in the following list.

Greater Cincinnati Area Crisis Information Line Referral Sources.
These resources can also be used after hours in case of an emergency.

  • Emergency Help (24-hour police assistance): call 911
  • United Way Help Line: (513) 721-7900
  • Mental Health Mobile Crisis Unit: (513) 584-8577
  • Suicide/Depression Hotline: (513) 281-CARE
  • Rape Crisis and Abuse Center of Hamilton County (513) 584-8577
  • Psychiatric Emergency Services: (513) 584-8577
  • Family Linkline/Talbert House: (513) 946-5464
  • National Suicide Hotline: (800) 273-8255


The Counseling Office generally operates on an appointment basis. Students who want an initail meeting with a counselor should call the Counseling Office at (513) 569-5779 or stop by Room 168 Main Building to schedule an appointment.

After the Referral

Student Confidentiality prohibits the counseling staff from providing faculty or staff with information about a student you have referred. It is almost always appropriate for you to check back with the student to determine whether he or she has followed through on your recommendation. this communicates your interest and concern. Once a referral is made, communication between the student and the Counseling Office is often confidential.

Working with Students Yourself

Some students form an attachment with faculty and staff and look to them for support. If you choose to work with students yourself the Counseling Office may provide consultation and support. Through consultation counselors may be able to help you: Assess the situation, its seriousness, and potential for referral.



Room 171 - Main Building


8:30 am - 6:30 pm: Monday, Wednesday & Thursday
8:30 am - 5 pm: Tuesday & Friday


(513) 569-5779

Document Actions    Site Map    Accessibility    Privacy Statement    Glossary    Driving Directions    Campus Map    
© 2009-2016 Cincinnati State Technical and Community College     All rights reserved.