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Public Safety Telecommunicator Certificate (PSTC)


The Public Safety Telecommunicator Certificate program prepares students for employment as 911 operators and emergency medical dispatchers.

These specialized public safety roles require far more than answering a telephone and dispatching a response unit to a designated location. Students gain knowledge and skills related to communications technologies, public safety issues and concerns, and the telecommunicator's role in the U.S. Department of Homeland Security's NIMS Incident Command System.

Related Programs

Program Code



Employment Options

Graduates Are Prepared To

  • Obtain certification as Public Safety Telecommunicator and Emergency Medical Dispatcher

Representative Job Titles For Graduates

  • Public Safety Telecommunicator
  • Police, Fire, and EMS Dispatch
  • 911 Operator

Graduate Starting Salary Projections

$36,300 median annual salary

Employment Outlook

The U.S. Bureau of Labor Statistics projects that employment for dispatchers will grow at a rate of 8 percent through 2022, about as fast as the average for all other occupations.


Effective 2020-2021 academic year

Public Safety Telecommunicator Certificate (PSTC)

Semester 1 Lec Lab Credits
PST 140 Public Safety Telecommunicator 3 0 3
Semester 2      
PST 145 Emergency Medical Dispatcher 2 0 2
Total Credits:   5 0 5

The letters G, B, and T (displayed after course titles or elective descriptions) identify types of courses required by the Ohio Department of Higher Education as part of an associate’s degree curriculum.
G = General Education course in this curriculum
B = Basic Skills course in this curriculum
T = Technical course in this curriculum


Mark Jackson
(513) 569-4213
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