Campus Technology

Cincinnati State provides the technology students need to maximize your time on campus (such as open computer labs, widespread Wi-Fi, and techology staff support), and to access information from off campus.

Information Security Awareness Program

The Information Security Awareness Program is intended to educate the campus community about the risks associated with the confidentiality, integrity, or availability of systems and data, and how you can do your part to help protect these systems and data. This program's primary objective is to reduce the risks of a security breach.

Student Email

SurgeMail is Cincinnati State's student email portal, powered by Microsoft's Office 365. SurgeMail allows students to get your Cincinnati State email easily and conveniently, from any computer with internet access.

Wi-Fi on campus

Cincinnati State offers free Wi-Fi, so you can bring your laptop to campus and easily get to work. We have complete coverage at all campuses and satellite sites.

Technology Helpdesk 

If you are having technology-related issues, please contact the Helpdesk. 

Phone: (513) 569-1234, option 1
Email: itshelpdesk@cincinnatistate.edu

Phone Support:
Monday through Thursday 7:00 am - 11:00 pm
Friday 7:00 am – 7:00 pm
​Saturday 7:00 am - 2:30 pm
 
Walk-up Service Window:
Location: Room 349 Main Building (Clifton Campus)
Monday through Friday 8:00 am - 6:30 pm

Computer labs and resources

Cincinnati State has many computer labs for specific class use and an open computer lab in the ATLC building on the Clifton campus available for use by all students.

Other computers are available for student use throughout the ATLC building. As long as you have a valid Cincinnati State user name and password, you can log in and get to work from any public computer.

Open Lab - Rooms 316 and 317, ATLC (Clifton Campus)

This computer lab provides a quiet academic environment where students can study, practice skills presented in class, and complete homework assignments. Cell phone usage, food, and beverages are not permitted in the open computer lab.

Hours (not including College breaks):
Monday through Thursday 8:00 am - 10:00 pm
Friday 8:00am – 7:00 pm
​Saturday 8:00am - 2:00 pm
 

Student Services Resource Center - Room 151A, Main Building (Clifton Campus)

The Student Services Resource Center is a great place to register for classes, apply for financial aid, make a payment to the College, check course availability, and conduct other Cincinnati State business online. A staff member is available to answer your questions, making your visit easy and productive.

Hours (not including College breaks): 
Monday through Friday 8:30 am – 5:00 pm

Student Computer Discount

Cincinnati State has partnered with Dell Computers to offer students exceptional values on Dell personal computers and laptops. Visit Dell employee discounts for more information.

Visit the Apple website for information about products and educational discounts (sometimes as much as 10% to 25%) for students.

Student Telecommunications Discount

Cincinnati State students have the opportunity to take advantage of special offers through the telecommunication companies. Check with your vendor of choice to ask about their student discounts.

Information Technology Policies and Procedures

Acceptable Use of Technology

Acquisition of Hardware & Software Policy

Cellular Phone Policy

Non-College Owned Computer Equipment Policy

Peer to Peer File Sharing Policy

Printer Policy

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