Cincinnati State provides the technology students need to maximize your time on campus (such as open computer labs, widespread wifi, and technology staff support), and to access information from off campus. Click a topic from the menu below to view the content for that topic.
If you are having technology-related issues, please contact the Helpdesk.
Phone: (513) 569-1234, option 1
Monday through Friday 7:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Walk-up Service Window:
Closed until further notice.
**Reduced hours observed during all breaks**
Masks must be worn at all times when at the Walk-up Service Window. Additional COVID-19 procedures will also be required.
Wifi on campus
Cincinnati State offers free wifi, so you can bring your laptop to campus and easily get to work. We have complete coverage at all campuses and satellite sites.
The college has upgraded wifi in the following locations.
- Clifton Campus
- ATLC Building
- Health Professions Building (HPB)
- Evendale Campus
- Harrison Campus
- OT (Occupational Therapy) House
Instructions for Accessing Wifi
Wifi networks that end with Surge are for students and employees to use on their personally owned devices. The Surge wifi networks allow access to more resources than the Guest networks. Guest networks are intended for visitors who don’t have a college network account.
Important to note: The two most common ways to resolve connection issues are:
- Turn wifi off and then turn it back on
- Forget a wifi network; this will remove the settings and allow your device to get new settings
Students and Employees
Students and employees should use the Surge wifi networks when using their personally owned devices. An active student or employee logon is required. Click one of the links below for detailed instructions for that device.
Guests of the college should use the Guest wifi networks. These are visitors who don’t have an active college network account.
You can read more about Cincinnati State's Wi-Fi Networks.
SurgeMail is Cincinnati State's email portal, powered by Microsoft's Office 365. SurgeMail allows students and employees to get their Cincinnati State email easily and conveniently, from any computer with internet access.
Technology Resources Portal
The Technology Resources Portal includes links to major resources for tutorials, training, technology tips, books about technology, and more. It is your primary location for technology related resources at Cincinnati State.
This Technology Resources Portal link will allow you access to all content except for Projects and Documentation. To gain full access to this site follow the steps below.
- Log into MyCState
- Click Blackboard Courses from the main menu
- Click the Technology Resources Portal link in the top section of the Information Technology Services box.
Computer Labs and Resources
Cincinnati State has many computer labs for specific class use and an open computer lab in the ATLC building on the Clifton campus available for use by all students.
Other computers are available for student use throughout the ATLC building. As long as you have a valid Cincinnati State user name and password, you can log in and get to work from any public computer.
Open Lab - Room 316, ATLC (Clifton Campus)
This computer lab provides a quiet academic environment where students can study, practice skills presented in class, and complete homework assignments. Cell phone usage, food, and beverages are not permitted in the open computer lab.
Hours (not including College breaks):
- Monday, Wednesday, Friday 8:00 am - 4:30 pm
- Tuesday, Thursday 10:00 am - 6:30 pm
Masks must be worn at all times when using this lab. Additional COVID-19 procedures will also be required.
Cincinnati State has partnered with Dell Computers to offer students exceptional values on Dell personal computers and laptops. Visit Dell employee discounts for more information.
Visit the Apple website for information about products and educational discounts (sometimes as much as 10% to 25%) for students.
Student Telecommunications Discounts
Cincinnati State students have the opportunity to take advantage of special offers through the telecommunication companies. Check with your vendor of choice to ask about their student discounts.
Acceptable Use of Technology
Acceptable Use policies define what users may or may not do in the process of utilizing Cincinnati State information technology (IT) resources. Learn more about the Acceptable Use of Technology policies.
Information Security Awareness Program
The Information Security Awareness Program is intended to educate the campus community about the risks associated with the confidentiality, integrity, or availability of systems and data, and how you can do your part to help protect these systems and data. This program's primary objective is to reduce the risks of a security breach!