Self Service is a secure, interactive online tool that will help guide you through the financial aid, billing, and banking (direct deposit) processes.
Take control of your finances today!

- Log into My CState
- Can be found in the “Current Students” menu
- Can be found in the “Current Students” menu
- Go into “My Services”
- Located in the top navigation bar
- Located in the top navigation bar
- Locate the link within the Financial Aid section “2022-2023 Financial Aid”
- Log in with the same username and password used for MyCState
- Review your personalized checklist for action items and documents needed
- Click the link for “Action Needed” items to complete any items that require attention
- If available, click to “Review and Accept your Financial Aid Award Package” **
- If available, click to “Review and Sign your Financial Aid Offer Letter” **
**Note: We cannot issue a final award until we receive all documents requested in the checklist
Document Attachment- attach requested forms electronically and skip the trip to the office!
Got a question? Check out which department may be best to help!
Financial Aid:
- How do I accept or change my financial aid award package?
- Do I have to sign my Financial Aid Offer Letter?
- Where does the “loans borrowed” information on the page come from?
- Questions about award package and offer letter.
- Questions about “Action Needed” items on page.
Phone: (513) 569-1530
Fax: (513) 569-1469
Email: fam@cincinnatistate.edu
Financial Services:
- How do I view my bill? Other billing questions.
- What is Refund by Direct Deposit? How do I sign up?
- How do I make a payment?
- Student account questions.
Phone: 513-569-1580 opt #3
Fax: 513-569-1790
Email: cashier@cincinnatistate.edu
Helpdesk:
- How do I reset my password?
- I’m having trouble logging in.
- Other technology issues (i.e. computer connectivity etc.)
Phone: (513) 569-1234
Email: itshelpdesk@cincinnatistate.edu