Self Service is a secure, interactive online tool that will help guide you through the financial aid, billing, and banking (direct deposit) processes.

Take control of your finances today!

Easy-to-use tool with a dashboard-like view of your financial aid file
Check to see if FAFSA has been received
Review required documents via the checklist
Accept or decline awards in the financial aid package
Sign your aid offer electronically and accept the entire award package
Pay your bill
View your student account (bill)
Enroll in Refund by Direct Deposit! (no more paper checks!)
Explore Self Service
  • Log into My CState
    • Can be found in the “Current Students” menu
  • Go into “My Services”
    • Located in the top navigation bar
  • Locate the link within the Financial Aid section “2022-2023 Financial Aid”
  • Log in with the same username and password used for MyCState
  • Review your personalized checklist for action items and documents needed
  • Click the link for “Action Needed” items to complete any items that require attention
  • If available, click to “Review and Accept your Financial Aid Award Package” **
  • If available, click to “Review and Sign your Financial Aid Offer Letter” **

**Note: We cannot issue a final award until we receive all documents requested in the checklist

Video Tutorial
Contacts

Got a question? Check out which department may be best to help!

Financial Aid:

  • How do I accept or change my financial aid award package?
  • Do I have to sign my Financial Aid Offer Letter?
  • Where does the “loans borrowed” information on the page come from?
  • Questions about award package and offer letter.
  • Questions about “Action Needed” items on page.

Phone: (513) 569-1530
Fax: (513) 569-1469 
Email:  fam@cincinnatistate.edu

Financial Services:

  • How do I view my bill? Other billing questions.
  • What is Refund by Direct Deposit? How do I sign up?
  • How do I make a payment?
  • Student account questions.

Phone: 513-569-1580 opt #3
Fax: 513-569-1790
Email: cashier@cincinnatistate.edu

Helpdesk:

  • How do I reset my password?
  • I’m having trouble logging in.
  • Other technology issues (i.e. computer connectivity etc.)

Phone: (513) 569-1234
Email: itshelpdesk@cincinnatistate.edu